Delivery & Returns

How long does delivery take?

Planters are made to order and will be dispatched in 5-7 working days with a UK courier company. We use next day delivery service once your planter is manufactured.

Please note: All delivery times are estimates and by no means guaranteed. Your order will be delivered to the address you used to check out. It is important that you provide correct information.

Do you delivery outside of UK Mainland?

Please contact us at sales@prestigeplanters.co.uk to discuss options and arrange delivery.

How much is delivery?

We're proud to confirm that delivery is free for every product on our store!

Can I cancel or return my order?

If you wish to cancel or return your order you can send us a message on sales@prestigeplanters.co.uk or contact us here. Cancellations and returns will only be processed if orders are not older than 14 days.

My order has arrived damaged, what should I do?

If any part of your order has arrived damaged, please reject the delivery with the courier. Signing for the delivery in effect means that you accept the goods in the condition they are in. If the item was already accepted, please contact us with images of the damage at sales@prestigeplanters.co.uk